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CraftBee

Privacy Policy

Last updated: August 2026

Information We Collect

When you register, place an order, or contact us, we collect the information you provide: your name, phone number, email address, delivery address, and payment reference details (such as bKash/Nagad transaction IDs). We do not store card numbers on our servers.

How We Use Your Information

Your information is used solely to process and deliver your orders, provide customer support, send order updates, and — if you subscribe — share occasional offers and new-arrival announcements. We never sell or rent your personal information to third parties.

Payment Information

Mobile-banking and card payments are processed through the respective providers (bKash, Nagad, Rocket, or your card issuer). We only retain your transaction reference so we can verify your payment.

Data Security

Passwords are stored using industry-standard encryption (bcrypt hashing), sessions use secure HTTP-only cookies, and access to order data is restricted to authorized CraftBee staff.

Cookies

We use a single essential session cookie to keep you signed in. No third-party advertising cookies are used.

Your Rights

You may request a copy, correction, or deletion of your personal data at any time by contacting us at hello@craftbee.com or +880 1712-345678.